First Name
Last Name
Job Title
Company
Business Email
Business Phone
Country Afghanistan Åland Islands Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bonaire sint eustatius and saba Bosnia and Herzegovina Botswana Brazil British Indian Ocean Territory British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cabo Verde Cambodia Cameroon Canada Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (keeling) Islands Colombia Comoros Congo Congo, Democratic Republic of the Cook Islands Costa Rica Croatia Cuba Curacao Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands Faroe Islands Fiji Finland France French Guiana French Polynesia Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-bissau Guyana Haiti Holy See (vatican City State) Honduras Hong Kong Hungary Iceland India Indonesia Iran Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Korea, Democratic People's Republic of Korea, Republic of Kosovo Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macao Macedonia, The Former Yugoslav Republic of Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States of Moldova, Republic of Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Palestinian Territory, Occupied Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Réunion Romania Russian Federation Rwanda Saint Barthélemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin (French Part) Saint Pierre and Miquelon Saint Vincent and The Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Sint Maartin (Dutch Part) Slovakia Slovenia Solomon Islands Somalia South Africa South Sudan Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Syrian Arab Republic Taiwan Tajikistan Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States of America United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Vietnam Virgin Islands, British Virgin Islands, U.S. Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe
What is your type of business? Retailer Brand Technology and Services Supplier (vendor) Logistics & Fulfilment Solutions Provider & 3PL (vendor) Wholesaler Marketplace Consultant Press Agency Other Travel Insurance Retail bank Gaming
Please specify your type of business
How does your business sell products? (Select all that apply) Own website/web shopMarketplacesSocial channelsWholesalePhysical store(s)Other
If you selected 'Other' please specify how your business sell products
What is your primary objective for attending the IRX Engage Summit? To stay abreast of industry trends To find new partners To acquire new customers To discover what retailers are doing To raise awareness of our brand/product/service To decide if we want to exhibit/sponsor in the future
What is your primary objective for attending the IRX Engage Summit? To get practical advice To stay abreast of industry trends To learn about the latest technology offerings To gain consumer insight and forecasts To find new suppliers To network with the retail industry To discover what other retailers are doing
What is your secondary objective for attending the IRX Engage Summit? To stay abreast of industry trends To find new partners To acquire new customers To discover what retailers are doing To raise awareness of our brand/product/service To decide if we want to exhibit/sponsor in the future
What is your secondary objective for attending the IRX Engage Summit? To get practical advice To stay abreast of industry trends To learn about the latest technology offerings To gain consumer insight and forecasts To find new suppliers To network with the retail industry To discover what other retailers are doing
What is the primary challenge you or your business need to address in the next two years? Brand awareness Brexit COVID-19 recovery Cross border Customer retention Entering new markets Acquiring new customers Sustainability Technology
What other challenges do you need to address in the next two years? Brand awarenessBrexitCOVID-19 recoverySustainabilityAcquiring new customersCustomer retentionCross borderEntering new marketsTechnologyOther
If you selected 'Other' please specify your other challenges
What best describes your business? (Select all that apply) Customs & international shippingCustomer service managementDelivery managementDemand managementImportingInventory planning & managementOrder managementPackagingPicking & packingQuality control(Re)LabellingReturns & exchange managementRoboticsSupply chain managementWarehousingOther
If you selected 'Other' please specify your business
Are you looking to acquire or replace any systems in the next 6-12 months, including replatforming? YesNo
What is your primary area of interest? Web marketingOther marketingSocial mediaDigital marketingDesign & brandInternationalisationMarketplacesCommerce platformsUser experiencePersonalisationPayments and fraud preventionConversionLogistics & supply chainWarehousing & operationsPackaging and labellingDelivery & returnsERPCustomer service & retentionStrategy & consultancyB2B & wholesaleDropshippingDisruptive technologyCyber securityDevOpsNetworks & infrastructureUnified communications
What other areas are you interested in? (Select all that apply) Web marketing - including SEO, PPC, search, websiteseMarketing - including email, online reviews, referral programs, social media, customer relationship tracking/management, CRM systems, affiliate programmes, merchandisingSocial media - including platforms, ads, content creation, user-generated content, influencer marketing, cross-promotion, social customer service, social shoppingDigital marketing - including TV ads, electronic billboards, mobile and push notifications, in-app PPC campaignsDesign & brand - including website design, content creation, campaignsInternationalisation - including translation and localisationMarketplaces - including marketplace services and toolsCommerce platforms – including open-source, SaaS, headless commerce, cloud, CMS and mobile appsUser experience - including UX design, site analytics, usability, web & mobile performance, optimisation and testingPersonalisation - including recommendations, targeting, user-generated and contentPayments and fraud prevention - including payment processing, security, shopping carts, merchant servicesConversion - including CRO, price tracking, analyticsLogistics & supply chain - including third-party logistics, transport, shipping software and platformsWarehousing & operations - including materials handling, warehouse management systemsPackaging and labelling - including protective materialsDelivery & returns - including Final Mile, delivery management platformsERP - including inventory & order management, PIMS and OMSCustomer service & retention - including CRM systems, AI & chatbots, loyalty programmes, audio, call recording, customer contact centres & solutions, customer sentiment, omnichannel tools, voice biometrics, voice recognitionStrategy & consultancy - including advisory, planning and legalB2B & wholesale - including dedicated platforms, digital transformation, automationDropshipping - including automatic XML, fulfilment, supply chain, paymentDisruptive technology - including artificial intelligence/machine learning, automation, IoT, AR/VR voice, big data and data analytics, blockchain, cloud services, crypto currenciesCyber security - cloud security, identity and privileged access management, hacking & penetration testing, mobile security and endpoint management, third party risk management, cyber threat intelligenceDevOps - data insight, database and platforms, data integration, predictive analytics, data governance, DataOps, data housing, data architectureNetworks & infrastructure - data centres, wireless networks, SASE, network automation, edge computing, service desk, IoT networks, infrastructureUnified communications - collaboration, UC security, cloud communication, AV and video
What are your main areas of business? (Select all that apply) Web marketing Other marketing Social media Digital marketing Design & brand Internationalisation Marketplaces Commerce platforms User experience Personalisation Payments & fraud prevention Conversion Logistics & supply chain Warehousing & operations Packaging & labelling Delivery & returns ERP Customer service & retention Strategy & consultancy B2B & wholesale Dropshipping Disruptive technology Cyber security DevOps Networks & infrastructure Unified communications
Please specify your market segment Agriculture Automotive Baby & nursery Banking Beauty & pharmaceuticals Clothing Construction Department store & multiple products DIY & tools Education Electricals Food Gaming Health, fitness & sports Home & furniture Insurance Jewellery Office supplies Travel & hospitality Leisure (including gambling, toys, hobbies)
What is the size of your business (annual revenue)? Start up - £999,999 £1m - £4,999,999 £5m - £24,999,999 £25m - £49,999,999 £50m - £499,999,999 £500m+
Approximately what percentage of your business is online? 0-25% 26-50% 51-75% 76-99% 100%
What is your level of seniority? Chairman/NED/Investor Owner/CEO/MD CxO (CFO, CMO, COO etc) Senior Director (Director, EVP, SVP) Director (Divisional Director, Head of) Senior Manager Manager Specialist/Subject Matter Expert Junior
What is your area of professional focus? Architects/Engineers Buying/Merchandising Customer service Delivery Design Developer Distribution eCommerce Finance/Legal HR IT Logistics/Warehousing Marketing Operations/Planning/Supply chain Product/Category owner Purchasing/Non-merchandise procurement R&D Retail & store operations Returns Risk management/Intellectual property Sales/Commercial Strategy/Business development Other (please specify)
If you selected 'Other' please specify your area of professional focus
What role do you play in purchasing products and/or services in your business? I have final sign off I am involved in the overall decision I recommend the purchase of products & services I am not involved in purchasing decisions
Business Communication I confirm that the contact information I have given is for the purpose of business communications*
Privacy Policy I confirm that I have read and accept the Privacy Policy
Comments
*If I have provided a non-business domain email address (such as, but not limited to, gmail, hotmail, etc) I am doing so in the context of it being used for my business and not personal interactions with Clarion.
IRX Engage Summit is part of Clarion Events Limited which is part of the Clarion Events Group of companies (Clarion). We take your privacy seriously. By registering for this event we wish to use your information on the basis of our legitimate interests to keep in contact with you about other relevant events, products and services which may be of interest to you. We will only ever use the information we collect or receive about you in accordance with our Privacy Policy. If you prefer us not to contact you about relevant events, products and services that we believe you will be interested in, you can manage your preferences via a link we will send you, unsubscribe using the link in our emails or by emailing privacy@clarionevents.com.
As part of your registration to fully Virtual (online) Events or to Live Events that offer online networking and content as an additional service, some of your registration data will be passed to our Networking Application Provider to create an account within the platform. Once you have completed registration you will have to access to the platform and the attendees' list within the event to network before, during and after the event. Your profile data (name, job title and company) will be visible to other attendees. When entering an online event or content and networking platform you may engage in activities such as: visiting zones or rooms such as an online event space, exhibitor or sponsor booth; downloading content; attend/view live seminars. As a result of such activities the platform or the event organiser may collect, collate and share your personal information and data about your movements and interactions whilst in the virtual event space with the relevant sponsor or exhibitor to allow them to engage with you, subject to applicable data protection laws. In order to provide this service to you, your data will be given to the platform provider. Your data will be protected by the platform provider and not commercialized by them. You have the right to access your data, as well as editing or deleting it through the tools provided within the mobile application or web platform.
For further information on your data processing with the platform provider and your rights, please refer to the privacy information within the application or Web Platform or by contacting privacy@clarionevents.com.